Patient & Family Support

Helping patients navigate

Organ failure brings a sudden vocabulary of evaluations, waiting lists, compatibility, immunosuppression and follow-up schedules. Families are asked to make decisions quickly, often while managing work, cost and exhaustion.

We help patients and families understand where they are in the process, what comes next, and who to speak to.

• Understanding a diagnosis of organ failure and the treatment options
• Preparing for transplant evaluation and what it involves
• Guidance on registration and the waiting process
• Connecting families to transplant centres and coordinators
• Support through the hospital stay
• Rehabilitation, medication adherence and long-term follow-up

Donor families

The decision to donate organs after the death of a loved one requires extraordinary compassion. Donor families make this decision while processing their own grief.

We stand with donor families before, during and after that decision — with information, with practical help, and with the recognition their generosity deserves.

Ask us for help

If you or someone in your family is facing organ failure or preparing for a transplant, contact us. There is no cost, and no obligation.